Support

The app shows reference and market information gathered from public sources (see Data Sources). Banks, dealers and counters set their own prices, spreads and fees, and rates change during the day. Always confirm the final price with your provider before you transact.

Check your connection and pull down on the screen to refresh. If you are offline, the app shows the last data it saved on your device, which may be out of date. If the problem continues with a good connection, email us so we can check the data service.

Open Android Settings → Apps → Rates Info → Notifications and make sure notifications are allowed. Also check that battery optimisation is not restricting the app and that Do Not Disturb is off. On Android 13 or newer the app asks for permission the first time it runs; if you tapped "Don't allow", enable it in the same settings screen.

Open the Lottery section, type your six-digit number or tap the scan icon and point the camera at the QR code on your ticket. The check happens on your device against the published results. Results are information only, so always confirm a prize with the official lottery office before claiming.

Allow the camera permission when asked, or enable it in Settings → Apps → Rates Info → Permissions → Camera. The camera is used only for scanning and nothing is recorded or uploaded.

Make sure there is free storage on your device and that you allowed the app to save to your photos if Android asked. You can also use the share option to send the image to another app.

Open Settings inside the app. Rates Info supports English and Myanmar, and light and dark themes.

Email support@akkayar.com with the screen name, the value you saw, the value you expected and a source if you have one. Corrections are reviewed and fixed as quickly as possible.

Rates Info has no accounts, so there is no profile to delete. Settings and cached data live only on your device: open Settings → Apps → Rates Info → Storage → Clear data, or uninstall the app. To stop notifications, disable them in Android settings. To ask us to delete notification-related identifiers held by our push provider, email us. See the Privacy Policy.

Yes. The app is free and shows ads from Google AdMob. To limit personalisation, change your choice in the app's privacy options in Settings (where shown), or in Android Settings → Privacy → Ads where you can also reset your advertising ID. Details are in the Advertising Policy.

We are sorry about that. Email support@akkayar.com with a screenshot, your device model and when you saw it, and we will block the advertiser or category.

No. Rates Info is independent and is not affiliated with any government, central bank, bank or lottery operator. It does not sell tickets or accept bets.